Terms & Conditions

Effective Date: July 2, 2026

Welcome to BLACKBOX Marketplace (“we,” “our,” or “us”). These Terms & Conditions govern your access to and use of https://blackboxshop.in and any purchases made through our website.

By using our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please do not use our website.

1. Eligibility

By using this website, you confirm that you have the legal capacity to enter into these Terms. Users under the age of 18 should use the website with the involvement and supervision of a parent or legal guardian.

2. Orders

All orders placed through BLACKBOX Marketplace are subject to acceptance and availability.

We reserve the right to:

  • Accept or decline any order.

  • Cancel an order if a product becomes unavailable.

  • Cancel an order due to pricing errors, technical issues, suspected fraud, or any other legitimate business reason.

If your order is cancelled after payment has been received, any eligible refund will be processed through the original payment method.

3. Pricing

We strive to ensure that all product prices and descriptions are accurate. However, errors may occasionally occur.

BLACKBOX Marketplace reserves the right to correct pricing, product information, or typographical errors at any time without prior notice.

4. Order Cancellation

Customers may cancel an order only if it has not yet been dispatched.

Once an order has been dispatched, it cannot be cancelled.

To request a cancellation, please contact us as soon as possible using the contact information provided below.

5. Returns, Exchanges & Store Credit

No Returns

All sales are final. We do not accept returns for reasons such as:

  • Change of mind

  • Incorrect size ordered by the customer

  • Personal preference

  • Any reason other than those specifically mentioned below

Exchanges or Store Credit

An exchange or store credit may be offered only if:

  • You receive a damaged product.

  • You receive the wrong product.

  • The product has a genuine manufacturing or quality issue.

Requests must be reported promptly after delivery and may require clear photographs or videos of the issue for verification.

Once the issue has been verified, BLACKBOX Marketplace will determine whether an exchange or store credit is appropriate.

6. Shipping & Delivery

Delivery times provided on our website are estimates and may vary depending on your location, courier services, weather conditions, public holidays, or other circumstances beyond our control.

BLACKBOX Marketplace is not responsible for delays caused by courier partners once an order has been dispatched.

7. Customer Responsibilities

Customers are responsible for:

  • Providing accurate billing and shipping information.

  • Ensuring someone is available to receive the delivery.

  • Reviewing product details before placing an order.

  • Maintaining the confidentiality of their account credentials.

BLACKBOX Marketplace shall not be responsible for issues arising from incorrect information provided by the customer.

8. Intellectual Property

All content available on BLACKBOX Marketplace, including but not limited to text, website design, graphics, logos, images, icons, and other materials, is the property of BLACKBOX Marketplace or its respective owners and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by applicable law, BLACKBOX Marketplace shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of products.

Our total liability shall not exceed the amount paid by the customer for the relevant order, except where otherwise required by law.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Changes to These Terms

BLACKBOX Marketplace reserves the right to modify these Terms & Conditions at any time.

Updated versions will be posted on this page with the revised Effective Date. Continued use of the website after any changes constitutes your acceptance of the updated Terms.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts in Pune, Maharashtra.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

BLACKBOX Marketplace

Website: https://blackboxshop.in

Email: blackboxshopindia@gmail.com

Phone: +91 7972191596

Location: Pune, Maharashtra, India